Terms and Conditions
These terms and conditions contain legal obligations. Please read them carefully before using this site.
Ticketing and Refunds
NO REFUNDS – NO EXCHANGES: Ticket holder is granted event access only to the location, date, and time stated on the ticket. Children three and under are not required to have a ticket. If the event is cancelled for the date and time on the ticket, a gift card will be issued to the ticket holder in the amount of the sale.
Assumption of Risk and Conduct
The ticket holder voluntarily assumes all risks and dangers incidental to the event for which this ticket is issued and waives all claims against BIG ROCK CREEK PRESERVE, LLC, BIG ROCK CREEK, LLC, MIRACLE AT BIG ROCK, and the members, shareholders, agents, or assigns of the owner of the facility, whether or not such claims arise from the negligence of any of the said parties.
Admission is subject to compliance with all laws and facility rules. Failure to comply may result in refusal of admission or expulsion. Ticket holder consents to reasonable examinations and searches to ensure compliance with laws and facility rules, and acknowledges that illegal substances are not permitted on the premises.
AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH ACCORDING TO THE CENTERS FOR DISEASE CONTROL AND PREVENTION. BY ENTERING THE EVENT SITE, HOLDER VOLUNTARILY ASSUMES ALL RISKS RELATED TO EXPOSURE TO COVID-19.
Privacy Policy
Big Rock Creek Preserve, LLC and Big Rock Creek, LLC (collectively “BRC”) are committed to protecting your privacy and developing technology that gives you a powerful and safe online experience. This Privacy Policy applies to the event known as “MIRACLE AT BIG ROCK CREEK,” sometimes referred to as “MIRACLE AT BIG ROCK,” promoted through the websites associated with BRC, and governs data collection and usage. By using the site, you consent to the data practices described in this statement.
Collection of Your Personal Information
BRC collects personally identifiable information, such as your email address, name, home or work address, or telephone number. BRC also collects anonymous demographic information, which is not unique to you, such as ZIP code, age, gender, preferences, interests, and favorites.
Information about your computer hardware and software may be automatically collected by BRC, including IP address, browser type, domain names, access times, and referring website addresses. This information is used for operation of the site, to process payments for tickets purchased, to help maintain the quality of the customer experience, and to provide general statistics regarding use of the site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others. BRC does not read any of your private online communications.
BRC encourages you to review the privacy statements of websites you choose to link to from the site so that you can understand how those websites collect, use, and share your information. BRC is not responsible for the privacy statements or other content on websites outside of the MIRACLE or BRC family of websites.
Use of Your Personal Information
BRC collects and uses your personal information to operate the site and deliver the services you request. BRC may also use your information to inform you of other products or services available from BRC and its affiliates and may contact you via surveys to conduct research about current or potential new services and offerings.
BRC does not sell, rent, or lease its customer lists to third parties. BRC may, from time to time, contact you on behalf of external business partners about an offering that may be of interest; in those cases, your personally identifiable information (email, name, address, telephone number) is not transferred to the third party.
BRC may share data with trusted partners to help perform statistical analysis, send email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to BRC and are required to maintain the confidentiality of your information.
BRC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
BRC keeps track of the websites and pages our customers visit within BRC websites in order to determine which services are the most popular. This data is used to deliver customized content and advertising to customers whose behavior indicates interest in a particular service.
The site will disclose your personal information, without notice, only if required to do so by law or in the good‑faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BRC or the site; (b) protect and defend the rights or property of BRC; and (c) act under exigent circumstances to protect the personal safety of users of BRC or the public.
Use of Cookies
The site uses “cookies” to help personalize your online experience. A cookie is a text file placed on your device by a web server. Cookies cannot run programs or deliver viruses. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.
One primary purpose of cookies is to provide a convenience feature to save you time, for example by recalling specific information on subsequent visits. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of BRC services or other websites you visit.
Security of Your Personal Information
BRC secures your personal information from unauthorized access, use, or disclosure. Personally identifiable information is maintained on computer servers in a controlled, secure environment. When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to This Statement
BRC will occasionally update this Privacy Policy to reflect company and customer feedback. You are encouraged to periodically review this statement to be informed of how BRC is protecting your information.
Contact Information
BRC welcomes your comments regarding this Privacy Policy. If you believe that BRC has not adhered to this statement, please contact BRC at: info@miracleatbigrock.com. BRC will use commercially reasonable efforts to promptly determine and remedy the problem.
Photo and Video Release
All guests hereby grant permission to Miracle At Big Rock to use photographs and/or video taken during Nov 24–Dec 31 at Big Rock Creek in publications, news releases, online, and in other communications related to the mission of Miracle At Big Rock.